These Terms and Conditions (“T&Cs”) apply when you visit our website or place an order with us. By using our website and/or purchasing products from us, you agree to these T&Cs.

1. Company Information

This website is operated by:

Orthora
🌐 https://orthorafootwears.com
📩 support.orthorafootwear@gmail.com

2. Scope & Definitions

Business: Orthora, the provider of goods and services through the website.
Consumer: A natural person who places an order for purposes that are predominantly outside their trade, business, or profession.
Distance contract: A contract concluded between Orthora and the consumer via our website without the parties being physically present at the same time.
Withdrawal period: The statutory period during which the consumer may exercise their right to withdraw from the contract.

These T&Cs apply to all orders and contracts made through our website.

3. Conclusion of Contract & Orders

A contract is formed when you place an order on our website and we confirm it via email.
We reserve the right to refuse an order, for example, in cases of suspected fraud, incomplete information, or payment issues.

4. Prices & Payment

All prices are listed in US dollars (USD) and include Goods and Services Tax (GST) where applicable.
Shipping costs are shown separately at checkout before you finalise your order.
We accept the payment methods listed on our website (e.g. Visa, Mastercard, PayPal).

5. Delivery

Delivery is made to the address provided by you during the checkout process.
Estimated delivery times are outlined on our Delivery Information page.
If delivery is delayed or becomes impossible, you will be notified and have the right to cancel your order.

6. Liability & Warranty

Our products come with warranties and consumer rights as provided under applicable United States federal and state laws.

If a product is defective or fails to perform as reasonably expected, you may be entitled to a repair, replacement, or refund in accordance with applicable law. Remedies may vary depending on the nature of the issue and the laws of your state of residence.

To the fullest extent permitted by law, our liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, special, or consequential damages, including loss of profits, loss of use, or loss of business, except where such liability cannot be excluded under applicable law or is caused by our gross negligence or willful misconduct.

7. Data Protection

Protecting your personal information is important to us.

We collect, use, and store personal data in accordance with applicable United States data protection and privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.

For more information about how we handle personal data, your rights, and how to exercise them, please refer to our Privacy Policy available on our website.

8. Copyright & Intellectual Property

All content on this website, including but not limited to text, images, product descriptions, logos, graphics, and design elements, is owned by Orthora or its licensors and is protected by United States and international copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content for commercial purposes without our prior written consent.

9. Dispute Resolution & Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the laws of the State of [insert state, e.g., Delaware or California], without regard to conflict-of-law principles.

In the event of a dispute, both parties agree to first attempt to resolve the matter informally and in good faith. If a resolution cannot be reached, disputes shall be resolved in accordance with applicable state and federal laws. Consumers may also have the right to seek remedies through their state consumer protection agency or the Federal Trade Commission (FTC).

10. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Any changes will be effective immediately upon posting on our website. The version of the Terms and Conditions in effect at the time your order is placed will apply to that purchase.